Save the settings and restart the storage server to clear the error. 2. Update Firmware and SDK Libraries
: If the error occurs during live view or playback, try switching from the "Main Stream" to the "Sub Stream" or adjusting the resolution and bit rate in Remote Configuration > Video/Audio .
Trying to query motion detection records or VCA (Video Content Analytics) event logs on a storage unit (like a NAS drive or SD card) where the firmware does not index or support that file structure.
) is sent to a device that doesn't support that specific version or command. Check the SDK documentation to see if a legacy command is required. Outdated Firmware
