Run the installer, relaunch Outlook, and allow your profile to re-synchronize. Method 2: Bypass or Remove the Broken Mail Profile
"Cannot open your default e-mail folders. An unexpected error has occurred. MAPI was unable to load the information service KOFMSP.DLL. Be sure the service is correctly installed and configured." kofmsp.dll
Always run the installer as an administrator. 2. Clean up Office Installations (Error 1904) Run the installer, relaunch Outlook, and allow your
Security applications tag the custom MAPI provider as a potentially malicious background system modifier. How to Fix kofmsp.dll Errors (Step-by-Step) 1. Add Kerio to the System Environment Variables MAPI was unable to load the information service KOFMSP
If you still use Kerio, download the latest version of the Outlook Connector from your Kerio Connect server's web interface or the GFI/Kerio Support Portal and perform a clean installation.
Understanding the root cause helps prevent the issue from recurring. The library most frequently breaks down due to three primary scenarios: