Kerio Control Web: Filter Is Not Activated Categorization Is Disabled Hot Free

| Action | Purpose | |--------|---------| | Monitor license expiry (30-day reminder) | Avoid unexpected expiration | | Whitelist Kerio’s update domains in outbound rules | Ensure categorization works | | Enable NTP and system health alerts | Prevent time sync failures | | Schedule automatic database updates | Keep categories current | | Backup configuration monthly | Quick restore after corruption |

Standard ISP DNS servers often fail or throttle the high volume of queries generated by Kerio Control. Moving your primary DNS forwarding to a reliable service like Cloudflare or OpenDNS often resolves this instantly. Log into the . Navigate to Configuration > DNS . Check the box to Enable custom DNS forwarding . | Action | Purpose | |--------|---------| | Monitor

When you see "Web Filter is not activated, categorization is disabled," the firewall has lost communication with that database or the licensing server. The tag usually refers to a transient, high-priority failure state—often indicating a timeout or a license reset that requires immediate re-activation. Navigate to Configuration > DNS

Run the following command to disable the reliability check: ./tinydbclient "update SiteFilter set DetectReliability=0" Restart the service: /etc/boxinit.d/60winroute restart . The tag usually refers to a transient, high-priority

: Ensure the filter is toggled on under Content Filter > Applications and Web Categories in the administration interface. User Experience Impact

This error typically indicates that your has lost its connection to the Zvelo categorization servers or its license authorization has failed . This often happens due to DNS resolution timeouts or expired authorization tokens. Direct Solutions