The phrase refers to the process of obtaining that .res file from the Faronics licensing portal.

If you have an active support contract, you can contact Faronics Support for assistance. Do I need to do this for every computer?

Follow these steps to successfully activate Deep Freeze in an offline environment, as described in the Faronics Manual Activation documentation. 1. Generate the Offline Activation Request File Open the Deep Freeze console on the offline workstation. Navigate to the Activation options. Select .