Option C — Manual install with official .exe/.zip for PC (advanced):

Navigate to: C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (On 32-bit systems, omit the (x86) ). Search for a file named .

Connect your Bold 9700 via USB. The loader should detect your device COM port. Click .

If you want to customize your firmware further, let me know: Do you need help finding ?

Follow the prompts to select the applications and languages you want. The tool will then wipe the old OS and install the new firmware. Troubleshooting Tips Connection Issues: