To help clear up any specific issues you are facing, please let me know:
Do not plug the printer's USB cable into your computer until the installer prompts you to do so. Connecting it too early can cause Windows to install a generic, non-functional driver. Step 2: Run the Installer
To help clear up any specific issues you are facing, please let me know:
Do not plug the printer's USB cable into your computer until the installer prompts you to do so. Connecting it too early can cause Windows to install a generic, non-functional driver. Step 2: Run the Installer